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- Handle All Your Inbound, Outbound and Blended Call Center Processes With Ease and Flexibility:
- 1- Auto Dialer Auto-generate calls to selected list of customers.
- 2- Feedback IVR Customer service review/rate after contact.
- 3- Call Recording Recording all customers’ phone calls.
- 4- Soft Phone Latest technology in using telephone built-in the system.
- 5- IVR Channel Decision Trees based on predefined logic.
- 6- Voice Mail Message auto-reply and record a message of the customer.
Subscribe Now
×
- Handle All Your Inbound, Outbound and Blended Call Center Processes With Ease and Flexibility:
- 1- Auto Dialer Auto-generate calls to selected list of customers.
- 2- Feedback IVR Customer service review/rate after contact.
- 3- Call Recording Recording all customers’ phone calls.
- 4- Soft Phone Latest technology in using telephone built-in the system.
- 5- IVR Channel Decision Trees based on predefined logic.
- 6- Voice Mail Message auto-reply and record a message of the customer.
- 7- Social media chat (Interact with customers viaTwitter, FB, WhatsApp,)
- 8- WhatsApp Business Verification for WhatsApp business for one number.
Subscribe Now
×
- Handle All Your Inbound, Outbound and Blended Call Center Processes With Ease and Flexibility:
- 1- Auto Dialer Auto-generate calls to selected list of customers.
- 2- Feedback IVR Customer service review/rate after contact.
- 3- Call Recording Recording all customers’ phone calls.
- 4- Soft Phone Latest technology in using telephone built-in the system.
- 5- IVR Channel Decision Trees based on predefined logic.
- 6- Voice Mail Message auto-reply and record a message of the customer.
- 7- Social media chat (Interact with customers viaTwitter, FB, WhatsApp,)
- 8- WhatsApp Business Verification for WhatsApp business for one number.
- 9- Ticketing System Enable the CRUD operations on tickets and initiate ticket data pull/push.
Subscribe Now